I know that not all people like rats. There is a sizeable population in the world that, in fact, fears the little squeakybeasts.
I did not, however, expect that a representative of that population would be working as an emergency vet. Least of all one that was recommended to me.
Chamomile and Fennel are still suffering from respiratory issues, and being that I work full time during the week, Saturday is about my only day to be able to take them to the vet. Unfortunately, the vet clinic that I normally go to was booked solid for the day, but they suggested that I take my girls to the attached urgent care/emergency vet clinic.
BIG mistake.
It became painfully clear early on that this was not the best choice. The emergency vet was clearly frightened of my rats. The only time that she touched either one was for about 5 seconds each when she attempted to check their breathing with a stethoscope. Neither she nor the vet tech bothered to check their temperature, or examine their noses for discharge, or even listen to their breath sounds. She was in the room for literally one minute.
I was told that she consulted with one of the exotics vets, which gave me some measure of comfort.
I was given Baytril for the girls, paid, and was sent on my way. It wasn't until I got home that I read over the diagnosis sheets, and what I saw bothered me immensely. She had written that respirations were normal, there was no nasal or ocular discharge, and they weren't sneezing. None of these three statements were true in the least. If she had actually looked at the rats, she would have noticed that Chamomile had porphyrin (that red goo) stains underneath her eyes, that Fennel's breathing was hampered by bubbling mucus, and that both rats were sneezing like crazy. (Fennel sneezed on me twice while she was in the room!)
She also noted that both rats were active. While that may have been true for that particular moment, I know for a fact that they were both agitated. They hadn't been out of their home cage since I brought them home three weeks ago. Almost as soon as I brought them home Chamomile went to sleep...and slept most of the rest of the day AND yesterday. Active, huh...suuuuuure.
So I wrote an e-mail to complain. Hopefully I will hear something back soon...
In the meantime, I have learned a valuable lesson. This veterinarian's phobia clearly hindered her ability to care for Fennel and Chamomile, and rest assured I will never subject my girls to that again. Nor will I subject my wallet to the cost of sub-par care. ($160 for THAT??)
If my normal vet is booked, I'll just high-tail it to Alameda East. (Yep, the same clinic from the show "Emergency Vets". They're about 10 miles from my apartment.)